Inclusions & Exclusions

Inclusions

• Breakfast
• Sightseeing by private car
• Inner line Permit
• Environmental fee as per the itinerary.
• All sightseeing which is part of tour Itinerary will be done by Innova/Xylo
• Accommodation on twin/double sharing basis with all destinations.
• Daily breakfast and Dinner at all places.

 

Exclusions

• 5% GST
• Any Kind of Drinks (Alcoholic, Mineral, Aerated).
• Camel Safari Charges, Boating, Rafting and any type of Adventurous Rides etc.
• Oxygen Cylinder
• Extra meals above Itinerary, Laundry, Telephone Charges, and Room service.
• Any Kind of Personal Expenses, Optional Tours, And Extra Meals Ordered.
• Lunch at any places
• Medical and Insurance.
• Any type of Natural Crises, Road Blocking and Flight Delay Charges.
• Flight ticket.
• Anything not specified under the head "Prices included"

 

Payment Policy

1. Booking and Payment Policy

• To confirm your booking, a 30% advance payment is required at the time of booking.
  
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• The remaining 70% balance must be paid on arrival .
• If booking is made within 15 days of travel, full payment is required at the time of booking.
• Payments can be made via bank transfer, UPI, credit/debit card, 
• Any additional services requested after the booking confirmation will be subject to availability and additional charges.

Cancellation Policy

2. Cancellation Policy

Standard Cancellation Charges:

• 30 days or more before departure: Full refund minus administrative charges.
• 15 to 30 days before departure: 50% of the total package cost will be refunded.
• Less than 15 days before departure: No refund.

Cancellation Due to Unforeseen Circumstances:

• In case of natural calamities, roadblocks, political unrest, or government-imposed travel restrictions, refunds will be processed based on the policies of hotels, transport providers, and other vendors.
• If the trip is postponed instead of canceled, we will adjust the amount towards a future booking.

3. Amendment Policy

• Any changes in the itinerary must be requested at least 7 days before departure.
• Amendments are subject to availability and may incur additional charges.
• No amendments can be made within 7 days of departure.

4. Travel Documents and Permits

• Aadhar Card and PAN Card are NOT accepted for permit purposes in Sikkim.
• Travelers must carry any one of the following for obtaining permits:
  • Voter ID
  • Passport
  • Driving License
• A passport-size photograph is also required for permit processing.
• Foreign nationals and Non-Indian residents must carry a valid passport and visa.
• Special permits are required for restricted areas (e.g., Nathula Pass, Gurudongmar Lake, Zuluk) and will be arranged by us. However, permit issuance is subject to government approval and weather conditions.

5. Health and Safety

• Travelers are responsible for their own health and must carry any necessary medication.
• High-altitude destinations like Nathula Pass, Gurudongmar Lake, and Zuluk require travelers to be cautious about altitude sickness.
• In case of a medical emergency, the company will assist in arranging medical help, but the expenses must be borne by the traveler.

6. Accommodation and Meals

• Hotel check-in and check-out times will be as per hotel policy (usually 12:00 PM check-in and 10:00 AM check-out).
• Early check-in or late check-out is subject to availability and additional charges.
• Meal plans will be as per the package inclusion (Breakfast/Dinner/Lunch).
• Any extra meals or room service will be charged additionally.

7. Transport Policy

• The type of vehicle provided will depend on the number of travelers (e.g., WagonR, Xylo, Innova, Tempo Traveller).
• Vehicle changes due to permits or road conditions may be required.
• Travelers must adhere to timings provided by the driver and tour guide to avoid delays in sightseeing.

8. Responsibility and Liability

• We are not responsible for any loss, injury, damage, or theft of personal belongings during the tour.
• Any additional costs incurred due to natural calamities, road closures, or strikes must be borne by the traveler.
• We reserve the right to cancel or change itineraries if circumstances demand.

9. Behavior and Conduct

• Travelers must respect local customs, traditions, and laws.
• Any behavior that disrupts the trip or causes inconvenience to others may lead to termination of the tour without refund.

10. Force Majeure

• If a trip is affected due to uncontrollable events (like natural disasters, pandemics, strikes, or government restrictions), the company will not be held liable for any losses.

By confirming your booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

?? Terms & Conditions for Your Holiday Booking

 

1️⃣ Cancellation Policy

If You Cancel Your Holiday

We understand that plans may change, and you or any member of your party can cancel your travel arrangements at any time. To process the cancellation, a written notification or an email from the person who made the booking must be received at our office.

Cancellation Charges: The cancellation fees will be applicable as per our published cancellation policy, which varies depending on the timing of your cancellation. Kindly refer to our cancellation chart for more details.

2️⃣ Changes or Cancellations by Us

If We Change or Cancel Your Holiday

We carefully plan your travel arrangements well in advance to ensure a seamless experience. However, under exceptional circumstances, we may have to make changes or cancellations. If such a situation arises, we will inform you at the earliest possible date.

✅ If the booked travel arrangements cannot be provided due to unforeseen circumstances (e.g., extreme weather conditions